Clear Browser Cache

Clear Browser Cache

Issue [  Clear Browser Cache ]

Devices [Firefox, Chrome, Edge, Safari]

Suggested Resolutions [See Steps Below]  


Firefox (Windows)

  1. Click the menu button Fx89menuButton and select Settings
  2. Select the Privacy & Security panel.
  3. In the Cookies and Site Data section, click Clear Data….
    Fx91CookiesAndSiteData-ClearCache
  4. Remove the check mark in front of Cookies and Site Data.
  5. With Cached Web Content check marked, click the Clear button.
  6. Close the Settings page. Any changes you've made will automatically be saved.

2nd way to clear Firefox Cache

  1. Click the menu button Fx89menuButton to open the menu panel.
  2. Click History and select Clear Recent History….
  3. Next to Time range to clear, choose Everything from the drop-down menu, select Cache in the items list, make sure other items you want to keep are not selected and then click the OK button.
See this article for details.

Chrome ( Windows) 


  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.

Learn how to change more cookie settings in Chrome. For example, you can delete cookies for a specific site.


Edge (Windows) 

  1. Select Settings and more  > Settings  > Privacy, search, and services .

  2. Under Clear browsing data Clear browsing data now, select Choose what to clear.

  3. Under Time range, choose a time range from the drop-down menu.

  4. Choose the types of browsing data you want to clear (see the table below for descriptions).
    For example, you may want to remove browsing history and cookies but keep passwords and form fill data.

  5. Select Clear now.


Safari (Mac) 

1. Click on the Safari drop-down menu and select Preferences.
2. Click the Advanced tab. Select the Show Develop menu in menu bar checkbox and close the Preferences window.
3. Select the Develop drop-down menu. Click Empty Cache
4. Note: You may want to also clear your browser history. Select the History drop-down, then Clear History.


External Websites/Sources [Links Below] [Add Dates]


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